7635 National Turnpike Unit 130 Louisville, KY 40214      Phone 502-363-1692 or 1-800-456-1440 Fax 502-363-3148

The Louisville Cooler Product Pledge

From the very day the first Louisville Cooler was produced, our management and employees have focused on a single goal. It is to create a superior product that is the best value in the marketplace. Our goal is pursued and met every day through a series of quality strategies. They are:

1. Management is involved every step of the way throughout the sales, development and manufacturing process, quality control, installation and service. When you call us, you talk to a competent salesman who is also the project manager and will follow the job thru completion. This insures you prompt service and satisfaction. 

2. Louisville Cooler builds for quality from the start. We use top quality materials and parts. Short changing on even the most insignificant ingredient will haunt you through later production performance. We are dedicated to zero defects and being the industry leader in longevity.

3. Versatility is a Louisville Cooler virtue. Every customer's needs are different from space and shape to closure... and from temperature control to installation location and more. We meet those needs because originally we organized to give the fullest possible range of installation and performance options.

4. Service is a major ingredient in the Louisville Cooler customer satisfaction formula. In addition, involving management in every step we understand that the best service we can render is for you not to need it.  If and when you do, it is for the life of the product with the same devotion to excellence you got the day you bought the unit.

Send mail to info@lvlcooler.com with questions or comments about this web site.
Last modified: 04/26/07